Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Juuni, we believe that betting on sports and casino games should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself betting more than you can afford to lose, or if gambling is causing stress in your life, please reach out for help immediately.

Remember: the house always has an edge. Outcomes are determined by chance, and no strategy guarantees a win.

Age Verification

In Australia, you must be at least 18 years of age to participate in gambling activities. Juuni.co does not permit access to anyone under the legal age limit. If you are under 18, please do not use our platform or any betting service.

We encourage parents and guardians to monitor young people's online activity and discuss responsible attitudes toward gambling.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in yourself or someone you know, problem gambling may be developing:

• Chasing losses: Trying to recover losses by gambling more
• Hiding gambling: Concealing betting activity from friends, family, or partners
• Loss of control: Being unable to stop or reduce gambling despite wanting to
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Increasing bets: Needing to wager larger amounts to get the same excitement
• Gambling with borrowed money: Using credit cards, loans, or borrowed funds to gamble
• Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
• Financial problems: Struggling to pay bills or experiencing unexpected debt
• Relationship strain: Arguments with loved ones about gambling or finances
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If any of these apply to you, seeking help is a sign of strength, not weakness.

Self-Help Tools & Safer Gambling Features

Most reputable betting operators, including those featured on Juuni.co, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose before stopping
• Reality Checks: Receive reminders about how long you have been gambling and how much you have spent
• Time-Out/Cool-Off Periods: Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Voluntarily ban yourself from accessing betting platforms for an extended period
• Account Closure: Permanently close your account if you decide to stop gambling

We encourage you to activate these tools before problems develop. Most features can be found in your account settings or by contacting customer support.

Support Organisations & Helplines

If you or someone you care about is struggling with problem gambling, confidential help is available 24/7:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for all Australians affected by gambling
• Gamblers Anonymous Australia
  Peer support meetings and 12-step recovery program across Australia
• 1800 GAMBLER (1800 426 2537)
  Free national helpline available 24/7

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support, advice, and counselling for problem gamblers
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme across all licensed UK operators

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources, research, and support for problem gambling in Canada

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Free, confidential help and referrals to local treatment resources

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Support and information for problem gambling in Germany

These organisations provide free, confidential support and are independent of betting operators. They can provide counselling, financial advice, and treatment referrals.

If You Need Help, Reach Out Today

Problem gambling is a treatable condition. Seeking help is not a failure—it's a positive step toward recovery and wellbeing. Whether you are concerned about your own gambling or that of someone else, the support organisations listed above are ready to help without judgment.

You are not alone. Help is available right now, 24 hours a day, 7 days a week.

For Australian residents, contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 GAMBLER to speak with a counsellor today.